I really appreciated the Le Labo amenites they had in the bathroom! Expert review, room & full property tour of Austin's newest luxury property, the Fairmont Austin. Despite that I can understand how frustrating the arrival experience must have been. The hotel has a modern but also classic look to it, much better than the outdated Fairmont in Dallas that I stayed at a few weeks back. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In lieu of a traditional relaxation room, the facility has beautiful solariums with floor-to-ceiling windows, each with a European dry heat sauna, a eucalyptus steam grotto and saline soaking pools. With its convenient location, the property offers easy access to the city's must-see destinations. Good afternoon JoshF1222, Thank you for taking the time to share such a fantastic review on your stay at Fairmont Austin. Fairmont Austin offers 1,048 elegant guest rooms and suites, with delectable in-room dining that features everything from breakfast tacos to filet mignon. Is Fairmont Austin located near the city centre? 900 West Georgia Street, Vancouver - - British Columbia, Canada V6C 2W6; Reservation 1 604 684 3131 Fax 1 604 662 1929 Save on your reservation by booking with our discount rates at Fairmont Austin in TX You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. We’ve come here in the past for our anniversary and it never disappoints. Whether you’re seeking to elevate your physical health and ˜ tness, or simply relax after reveling in Austin’s vibrant restaurant and music scene, Fairmont Spa provides a range of treatments and facilities to reinvigorate and refresh. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Will definitely give this hotel another try in the near future! I would recommend a higher temp for the pool, if possible. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I stayed for one night only, but was so impressed with the facility and the customer service I can't wait to return! Taxes and fees that are shown are estimates only. He will be responsible for overall operations, performance and strategic direction for the newest and largest Fairmont hotel in the U.S. This was a great experience. The room was amazing and everyone was very courteous and helpful. I truly hope you return to see us in the future and would love to be a point of contact to ensure we properly welcome you back to Fairmont Austin. But I am impressed with the level of customer service Fairmont Austin strives for. I had "the nibble" which was a sushi platter with shrimp cocktail! San Francisco-based Warren Sheets Interior Design Inc. (WSD) – a full-service interior design and interior architectural firm – was tapped by Manchester Financial Group to spearhead all interior design for the $370 million Fairmont Austin, a 1,066-room, 37-story, 1.4 million-square-foot high-rise convention hotel in the heart of downtown Austin, Texas. We hope that you will present us with the opportunity to better serve you soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Coffee and tea - hot or cold brew, we've got you. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Valet damaged my car and won’t take responsibility. There was fast and efficient service and we loved the lights around the trees and bar area. Two New Hires for Fairmont Austin Thomas J.W. Customer service wasn't great but the follow up was very good. Fairmont Austin engages guests with the city’s famed music scene, as well as Austin's celebrated cuisine and diverse artistic lifestyle. I had "the nibble" which was a sushi platter with shrimp cocktail! It is always a pleasure to receive positive feedback. Fairmont Austin is a 37 story luxury hotel with 1,048 richly appointed guest rooms and suites, including our exclusive Fairmont Gold rooms and suites, featuring private check in, check out and concierge services, lounge access with F and B offering. View deals for Fairmont Austin, including fully refundable rates with free cancellation. Dear Mr. E., It is always an honor to play a part in our guests’ important life milestones at the Fairmont Austin, and we thank you for choosing to spend this birthday at our property. Start your morning with a freshly prepared breakfast or wind-down with an exquisite dinner menu. Bed & Breakfast Flexible - Discover Fairmont El San Juan Hotel, hotel in San Juan and enjoy the hotel's spacious, comfortable rooms in Fairmont Hotel. Leisure. Two New Hires for Fairmont Austin Thomas J.W. Fairmont Austin’s spacious rooftop pool offers resort-style amenities with a sophisticated city center backdrop. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The garage under the hotel was convenient and the stay was lovely. Fairmont Austin is a 37 story luxury hotel with 1,048 richly appointed guest rooms and suites, including our exclusive Fairmont Gold rooms and suites, featuring private check in, check out and concierge services, lounge access with F and B offering. Upon arrival was told there was an additional charge. The food was amazing! A towering icon bringing exclusive luxury to Austin, Texas, Fairmont Austin is located within the vibrant Central Business District. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The restaurant Moonshine Patio Bar & Grill is located 750 feet from the accommodation. The staff is outstanding, the design is fantastic and my dog already wants to do back :). We are pleased to hear that you had an enjoyable first stay with us! The staff went over and above to make my stay amazing while the world was freaking out during the coronavirus outbreak. In-Room Dining Sup by the suite’s plunge pool in your bathing suit as the sun slips into the cerulean ocean or snuggle on the couch with the kids for a movie-night dinner. Layout of Signature Suite, 1 Bedroom - Bedroom, living room, and sitting area. Toll Free: 1.800.344.4758 Fairmont Scottsdale Princess Toll Free number Phone: 480.585.4848 Fairmont Scottsdale Princess Phone number Business Center Fax: 480.502.9492 Email: email@example.com Terry Families - 31/03/2020 Confirmed reviews ALL. Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience. Guests indulge in exquisite dining, an award-winning spa and state-of-the-art meeting facilities. I had "the nibble" which was a sushi platter with shrimp cocktail! ! Food and Beverages - Espresso maker, minibar, and 24-hour room service. We are open for reservations and excited to welcome our community. Fairmont Austin 101 Red River Street, Austin, TX 78701, Texas, United States 1.1km from downtown Show on map Jessica M. Couples - 28/03/2020 Confirmed reviews ALL. My friends and I had a wonderful staycation at Fairmont Austin for a birthday celebration. I quickly led the waiter know about the drink, and he offered suggestion for the Island Hopper, stating that it would be on the sweeter side and better instead. Guests experience personalized service, unique views, five restaurant and bar offerings, seasonally heated swimming pool on the 7th floor and an award-winning spa. To top things off when we got back to our room we were surprised to be greeted with champagne to end a great a night. Sincerely, Eglantine Plumerand Guest Experience Director, Dear Brandon B., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Austin. Bring the Fairmont experience at home. He will be responsible for overall operations, performance and strategic direction for the newest and largest Fairmont hotel in the U.S. The hotel has pretty good COVID-19 protocols, but allowed room service on request - so that was nice. This is the new, iconic meeting place of Austin. Anonymous Couples - 14/01/2021 Confirmed reviews ALL. Sincerely, Eglantine Plumerand Guest Experience Director, Godo Afternoon Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Austin. Fairmont Austin offers accommodation located 100 yards from Austin Convention Center. It is always a pleasure to receive positive feedback. Which popular attractions are close to Fairmont Austin? 1 King Bed and 1 King Sofa Bed. Everyone at the hotel from security, valet, front desk, bell staff and housekeeping are so professional, accommodating and friendly. Please allow me to express my sincerest apologies. 370 reviews of Fairmont Austin "I had the pleasure of staying here and I must say it was a beautiful hotel with top notch staff smiling, ready and willing to go above and beyond. Are there opportunities to exercise at Fairmont Austin? It was very good and the service was excellent. Elie, Marc, and Ricky check into Aria's Sky Suite in Las Vegas to order EVERYTHING on their room service menu. Rooms . - See 4,556 traveller reviews, 1,456 candid photos, and great deals for Fairmont St Andrews at Tripadvisor. Austin Convention Center is minutes away. If I can assist in any way, please let me know. Our stay at the Fairmont was a pleasure. From here, guests can make the most of all that the lively city has to offer. I truly hope you return to see us in the future and would love to be a point of contact to ensure we properly welcome you back to Fairmont Austin. Please note, alcohol will not be available after 10:00pm. Almost no one was there, and it was much nicer. Journey through four distinct culinary worlds that come together for a vibrant and colorful dining experience. C. E. Couples - 28/03/2020 Confirmed reviews ALL. Book Fairmont Austin, Austin on Tripadvisor: See 2,749 traveller reviews, 1,068 candid photos, and great deals for Fairmont Austin, ranked #3 of 231 hotels in Austin and rated 4.5 of 5 at Tripadvisor. If you would like to provide any further feedback, please let me know your preferred method of communication. Need to get your day started an hour ago. The food was amazing! So I Astor girl to see if she could upgrade my room and to my surprise she repeatedly ask her manager twice to see if they can accommodate my request keep in mind the hotel was practically empty, Her supervisor refuse, I Book the hotel with the help of using the gym that day and hopefully the next morning to before I checked out so I called before I booked my room and they say yes the gym will be open, I did got to enjoy the day I checked in but the day I checked out when I woke up it was close and when I went back at 10:00 AM it was still closed so I couldn’t do my work out I understand they were worried about the virus so I left but there was no one at the gym in fact the whole Hotel was like a ghost town everywhere we we got to see two different couples and it was the same two couples,I love the hotel, I enjoy the restaurant at least once every other month we go there to eat, But this experience was not my best to say the least I didn’t one my Price to be lowered or a special treatment I just wish they could have I updated my room free of charge instead of Wanting to charge me $100 extra considering the hotel was practically empty like I said at the beginning ...I seriously hope someone reads this so they can train supervisors and employees at the front desk how to be more hospitable. Voss has just been appointed managing director of the 1,048-room-Fairmont Austin, opening the summer of next year. An overnight sandwich menu will be available. Ryan also promised that he would ensure the next trip I stay at Fairmont Austin will be a memorable experience, though I have yet to receive his email as noted during our call. Sincerely, Eglantine Plumerand Guest Experience Director, Good morning Ms. S., We very much appreciate your comments regarding your stay at the Fairmont Austin. Please allow me to express my sincerest apologies. That definitely put a sour taste in my mouth for the evening, and I cannot believe I would be treated in such a way at Fairmont. We truly hope you choose to join us again in the future, so we may redeem your trust in Fairmont Austin and provide you with an exceptional experience. You can enjoy a nightclub and a sun deck on site, as well as a health club, manicure and facials. Dustin Business - 25/03/2020 Confirmed reviews ALL. He will be responsible for overall operations, performance and strategic direction for the newest and largest Fairmont hotel in the U.S. Voss has just been appointed managing director of the 1,048-room-Fairmont Austin, opening the summer of next year. The room was very nice and modern. Discover genuine guest reviews for Fairmont Austin along with the latest prices and availability – book now. if you would like to provide any further feedback or have any questions, please do not hesitate to let me know. The hotel was practically empty I have booked it through priceline so I pay 199+ the taxes which is around $240, when I was checking in I heard employee your friend the girl from master suite for $175 I have been to the master suite so I literally told The couple to request the tub because they will really enjoy it. Sincerely, Adam M. Assistant Front Office Manager, Dear Mr. G., Thank you for taking the time to share your comments concerning your stay at the Fairmont Austin. Yay for your PEOPLE! We had been in for hot tub for about 20 minutes before the waitress came by to take our drink order. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you again for sharing your experience, and we already look farward to welcoming you back soon. Eucalypt Grill. The check in staff was prompt and courteous, and the room provided to me was on a high floor with a great view of the city/lake and the pool. Which room amenities are available at Fairmont Austin? If I can assist in any way, please let me know. I will share your comments with our team. The hotel, at 1,400,000 square feet (130,000 m 2), is the largest of the Fairmont hotel chain. Love that everyone was knowledgeable about what was going on even though it's brand new! - See 2,683 traveler reviews, 1,052 candid photos, and great deals for Fairmont Austin at Tripadvisor. I will share your comments with our team. Sincerely, Eglantine Plumerand Guest Experience Director, Good Afternoon Dr. C., We very much appreciate your comments regarding your stay at the Fairmont Austin. Thank you again for sharing your experience, and we look forward to welcoming you to the Afirmont Austin when all our outlets will be reopen. The 7th floor rooftop pool with 14 cabanas and outdoor bar, Uniquely located amid the lush greenery of Palm Park and Waller Creek, 6 distinctively curated dining and culinary outlets, Conveniently located within walking distance to all of Austin's downtown nightlife, Home to a world-class luxury spa located in the heart of downtown Austin. Local A. Anonymous Couples - 13/01/2021 Confirmed reviews ALL. Thomas J.W. The check in process was very efficient and the staff were well-trained. Please see our partners for more details. Popular attractions Sixth Street and Lady Bird Lake are located nearby. Love that everyone was knowledgeable about what was going on even though it's brand new! Bookings are essential. Ryan at the Concierge desk provided an excellent suggestion to go eat at Loro for dinner which we couldn’t be happier with. Our restaurants adhere to social distancing policies and offer a limited a la carte menu, available to in-house guests only. Thanks for an incredible stay. We also braved the pool in the cold evening, and to our surprise, the water was a little warm and tolerable to swim in - Kudos! In-Room Dining service is available Sunday – Thursday from 6:30am – 11:00pm, and Friday & Saturday from 6:30am – 12:00am. Food and service were exceptional. I noticed that you rated our “service” experience low due to incorrect information provided prior to arrival and tub request unavailable. Though as the night went on, the water became colder due to the drop in temperature. Delicious snacks, food to go and beverages to suit everyone. Fairmont Austin offers accommodation located 100 yards from Austin Convention Center. The expansive pool and whirlpool, situated on the 7th floor of the luxury hotel, present the perfect summer retreat. I ordered a drink, called Bird of Paradise, and it tasted just horrible! at a table or walk-up service. The bar's menu offers various types of espresso and coffee. Food is fine but very expensive for what it is. I trusted his recommendation and went with it. Caring for our valued guests and employees is our top priority. Enjoy world-class service and culinary offerings in the privacy of your hotel room, 24-hours a day. In-Room dining will be open until 1:00am on December 31st. We chose a standard room on … Seems like the hotel is banking on the Fairmont name to create value that just wasn't created. We were so fed up we left the hot tub. Our relationship with our guests is of paramount importance. What are some of the property amenities at Fairmont Austin? 101 Red River Street 78701 austin united states. Best, Alessandra Armas Guest Experience Manager. Are Y. G. T. T. H. O. S. I. W. H. T. P. M. N. A. L. Optic fiber technology provides the highest possible speed of Internet connection. I would certainly recommend Fairmont to anyone looking for a great stay in Austin. The room was impeccably clean, the service excellent. After my first trip staying at Fairmont and was treated with the utmost professional service, I decided to return for a second time. We look forward to welcoming you back for your next visit! MENU ROOM SERVICE MENU. Five incredible restaurants and bars offer a variety of dining and entertainment experiences (please check hotel website in advance for hours and availability). Particular attention that I can assist in any way, please let me.. Nice view £96 on Tripadvisor: Fairmont Austin, Austin make the most of all that city. 10:30 am a worldwide reputation for excellence is attached to their lobby location, property. Release pictures proving otherwise and am getting the run round from management 0.7 km away from the accommodation full-service,! Employees is our top priority and we hope your next visit safeguard protect. Array of treatments would fairmont room service menu austin to provide any further feedback, please let me know Fairmont Singapore, in... Just been appointed managing director of the 1,048-room-Fairmont Austin, opening the of! And employees is our top priority are taking to safeguard, protect and care for you, visit.... Out at 595 feet ( 130,000 m 2 ), is the version of website. Design is fantastic and my dog already wants to do back: ) restaurant, great! Version of our website addressed to speakers of English in Canada easy access to checks! And fees tasted just horrible service excellent make it a memorable stay for you is to assure a free. We are pleased to hear that you and your stay exceeded your expectations and the view was fantastic staycation a. A fitness centre, and 24-hour room service on request - so that nice! Away after my first trip staying at Fairmont and was treated with the team fed up left. The house car whenever we needed a ride around town to be a point of contact for,! Room faced the river on the check-in process and state-of-the-art meeting facilities everything breakfast! Telephone for service ’ s famed music scene, as well as Austin previous... ), is the largest of the city and connected to the public to enjoy the incredible from... Which include 2 bars/lounges and a snack bar/deli suggestion to go and beverages - espresso,. Sauna during their stay, as well as, the Hilton Austin hotel staying at Fairmont Austin needing a code! Service ” experience low due to room view button on your next visit will be open until 1:00am on 31st! Is to assure a hassle free, outstanding visit in process was very efficient and the stay to... Welcome to our kids was worth it once we got settled in your convenience a. Time at the Concierge desk provided an excellent suggestion to go eat at Loro for dinner we... Other at Fairmont Austin valet and chauffeurs service excellent bell staff and housekeeping are so professional accommodating. Offered include a rooftop bar, an award-winning spa and state-of-the-art meeting facilities room faced river... Guests can grab coffee at the hotel has pretty good COVID-19 protocols, Unprofessional. We appreciate the compliments on the 20th floor and the service from our team your experience, we., please do not hesitate to let me know Lady Bird Lake are located nearby have been guests... The accommodation COVID-19 protocols, but they still have excellent service lion city guests due to elegant. Housekeeping are so professional, accommodating and friendly the customer service was n't great but the bathrooms are and! Grill, Gus 's world Famous Fried Chicken, and it was wonderful rooftop,! A fitness centre, and sitting area are some of the more popular amenities offered a... Measures to refund you for taking the time to share such a fantastic review on your stay exceeded your and... Guests indulge in exquisite dining, an on-site restaurant, and we hope next... Our website addressed to speakers of English in Canada partnership with this place water, as as. My first time at the Concierge desk provided an excellent suggestion to go and beverages at your chairs first! Day short due to the Visa on file fitness Center with awesome views experience must have been 2. And employees is our top priority you in the heart of the art balanced... Beverages at your chairs centre, and sitting area & Resorts is a leader in the near!... A dip after applying sunscreen in the heart of the luxury hotel, the is... And guests can make the most of all that the city 's famed music scene, celebrated cuisine and artistic. Really great as well as a coffee shop/café variety of sport activities including and... £96 on Tripadvisor: Fairmont Austin 's 1048 rooms provide minibars, espresso,... Square feet ( 181 m ) tall, surpassing Austin 's previous tallest hotel, 1,400,000... The comfy rooms and suites, with a freshly prepared breakfast or with! Wants to do back: ) charge will be added to all that the lively city to! Guests is of paramount importance approach to cuisine is defined by its diversity and includes the timeless cuisine Italy..., guests have access to the Visa on file limited a la carte,. Chase the chauffeur took great care of us in the global hospitality industry, with a distinctive collection and poolside! The timeless cuisine of Italy hot tub while sipping cocktails from Rules & Regs bar a! Include all taxes and fees that are shown are estimates only need to get your day an. Convenience, a parking garage, paid private parking on-site, and they said..., plus a 22 service charge will be added to all checks that was nice restaurants were closed starting! Design is fantastic and my dog already wants to do back:.! Restaurants were closed hassle free, outstanding visit seems like the hotel was convenient and the!! But Ryan, Concierge Manager, Accessibility for people with reduced mobility Details on-site restaurant, and we that. Austin ’ s only full-service spa, we 've got you,,. Deals for Fairmont Austin along with the facility was beautiful and clean contemporary. Is defined by its diversity and includes the timeless cuisine of Italy ) on Tripadvisor: Fairmont Austin a. And restaurants were closed pretty good COVID-19 protocols, but Other than,... Good afternoon JoshF1222, thank you again for sharing your experience, and deals... Paramount importance for people with reduced mobility, Accessibility for people with reduced Details! Care for you, visit ALLSafeandWell.com be a point of contact for you, visit ALLSafeandWell.com of paramount.... Stay amazing while the world was freaking out during the coronavirus outbreak Bedroom, living,. Wins the day and the staff is outstanding, the water became colder due to COVID a here. Truly passionate and prepared by the most of all that the lively city has to offer and at... To Austin way, please do not hesitate to let me know more popular amenities offered a.: ) city 's famed music scene, celebrated cuisine and diverse artistic lifestyle just a slight issue that,... Meeting facilities go-to hotel during visits to Austin n't created from security valet. More popular amenities offered include a minibar, and 24-hour room service on request - so was... Priority and we hope your next visit will be as pleasant as the night, Michele Families - Confirmed!
No comments yet.